FAQs

Orders submitted on ambaribeauty.com process and ship very quickly. We will do our best to modify an existing order if you email us at info@ambaribrands.com but we offer no guarantee that your order will be canceled or modified.

We stand behind our products.

If for some reason you are not satisfied with your Ambari® skincare, we are happy to provide you with a full refund within 30 days of purchase.

Please note, we are only able to accept returns for items purchased through www.ambaribeauty.com.

If you are wanting to return products, please fill out the form on our customer service page or send us an email at info@ambaribrands.com with the reason for return along with your order number and we will get back to you ASAP.

Once your returned items are received and meet the standards listed in our refund policy, a credit will automatically be applied to the original method of payment, within 10 working days. Please email info@ambaribrands.com with any questions pertaining to your refund.

Any products purchased from 3rd party retailers must be returned to that specific retailer.

For a full list of our retailers, click here.

We offer free shipping - no minimums required.

At this time, Ambari® ships to the United Kingdom, most countries in Europe and United States only, including Alaska and Hawaii. Please note, we are unable to ship to PO Boxes at this time.

Excluded countries in the EU:
Spain, Slovakia, Lithuania, Iceland, Sweden, Finland, Estonia, Latvia, Belarus, Ukraine, Czech Republic, Hungary, Romania, Serbia, Bosnia, Albania, Macedonia, Bulgaria, Moldova, Georgia, Armenia, Azerbaijan

Please contact us with your order number and we will get back to you as soon as we can.

Please note: A re-shipping and restocking fee may apply.

Once your order is processed and put in the mail, you’ll receive an email notification containing the tracking information. From there, you can check your order’s progress every step of the way.

You will receive an email confirmation after your order has been successfully placed.

United States: Shipping orders can take up to 48 - 72 hours to process on business days. Once in transit, shipping can take 2-5 business days.

International: Shipping orders can take up to 48 - 72 hours to process on business days. Once in transit, shipping can take up to 7-14 business days.

All orders shipped from ambaribeauty.com will be subject to sales tax, applicable in accordance with the tax code of the state and city to which the order will be shipped. All applicable state and local sales taxes will be calculated during the checkout process.

Our PM Active12® Serum and our Gold Profection22® Mask are dermatologically reviewed, and our Complex4 Hydrator® Cream is dermatologically tested.

Yes, most definitely. When it comes to using a new product or ingredient (especially those that are acidic like glycolic acid), start slowly and let your skin adjust. We use high concentrations in our products to ensure effectiveness, so a little tingling is not a bad thing!

Because this product contains alpha-hydroxy acids (AHA), it may increase your skin's sensitivity to sunburn. Use sunscreen and limit sun exposure while using this product. Use only as directed.

If you are not used to using active ingredients including AHA’s and PHA’s in your skin care routine, we always recommend starting with small patch test to make sure it doesn’t irritate your skin, apply products using a cotton pad.

Your skin looks healthy, vibrant, and visibly restored. Slight tingling may be experienced.

If you are pregnant or nursing consult a physician prior to use.

Yes! In fact, all Ambari® products are silicone-free.

No, we do not test our products on animals.

No. We do not use parabens.

Yes.

Proudly made in the USA.

USA.

We test for purity, potency and pollutants. That means we test for the good stuff like broad-spectrum oil and terpenes, and we also test for the not-so-good stuff like heavy metals, pesticides (including glyphosate), solvents, mycotoxins and bacteria. We’re dedicated to transparency, so we make information on every batch accessible.

Ambari® products have a 12 month shelf life upon opening.